A little clarity goes a long way.
Helpful answers about shopping, delivery, product information and finding the right support.
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Shopping & payments
Browse the Shop, open a product and choose the available pack size or variant and quantity. Add it to your cart, check your details and proceed to checkout. The available delivery and payment options are shown for your order.
Products with multiple options show a selection on the product page. Choose an available option before adding it to your cart. Review the selected size, quantity and price before checkout.
Use the payment options actually displayed at checkout. Availability can depend on the order and service. If you need help with a payment or no suitable option is available, contact our team before paying through another channel.
Contact our team with your order reference as soon as possible, ideally before dispatch. We will check its status and explain the available options. See our cancellation and return terms for more information.
Delivery & returns
Enter your complete address at checkout to see the delivery options and charges available for your order. Any local express service or free-delivery offer applies only to eligible orders and delivery areas under the conditions shown.
Local express delivery, where offered, depends on your postcode, stock and service availability. Confirm the estimate applicable to your address and order; an advertised local estimate is not a promise for every location.
Contact us promptly with your order reference and a description of the issue. Photos and the packaging can help, where reasonably available. We will explain the appropriate replacement, return or refund options. This does not limit your statutory rights.
Read the returns and refunds section of our Terms & Conditions and any conditions displayed for your product before purchase. Contact the team if you need clarification about a particular item.
Products & wellbeing
Open the product page and review its description, ingredients, directions and safety information. Also read the label on the supplied pack. If you notice a discrepancy or need more information, ask our team before using the product.
General product information can help you prepare questions, but it does not replace a qualified practitioner’s assessment. For personal health or treatment decisions, request appropriate professional guidance rather than relying on a product listing alone.
Suitability depends on the product and the person using it. Follow the label and seek appropriate professional advice for children, pregnancy, breastfeeding, existing conditions or use alongside other medicines. Individual experiences can differ.
Check the product page and pack for the relevant manufacturer and licence details. If you need a particular document or clarification, send our team the product name and your question. Certification or testing information is product-specific.
Consultations & partnerships
Visit the consultation section or choose “Doctor consultation” in the enquiry form. You can also call the Vaidya Desk on +91 93465 35354.
No. An enquiry is a request for information or assistance. Availability, practitioner details, fees and any booking conditions should be confirmed before an appointment is treated as booked.
Explore the therapies and retreats section, then contact our team with the experience you are interested in. Availability, suitability, venue, pricing and service conditions need to be confirmed for that request.
Yes. Choose “Wholesale & partnerships” on our Contact form and tell us about your business and the products or collaboration you have in mind.
Accounts, privacy & support
Use My Account to sign in and access the account information and orders associated with your login. If you cannot locate an order, contact us with its reference and the email used at checkout.
Use the heart icon to save eligible products and open the Wishlist page to review them. Saved items may depend on your account or browser session, so clearing browser data can affect guest wishlists.
Email info@mukundlife.com with “Privacy request” in the subject. We may need to verify identity and assess any legal record-retention requirements. Our Privacy Policy explains the process.
Our listed opening hours are Monday to Saturday, 8:00 am to 4:00 pm; Sunday is closed. You can leave an enquiry through the Contact page at any time.
We’re here to help.
Ask about a product, an order or your next step in wellbeing.
